Tax Auctions Research - Privacy Policy

Tax Auctions Research

Privacy Policy

Table of Contents

Last Updated: May 25, 2025

Effective Date: January 1st, 2025

1. Overview

Tax Auctions Research ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to tax auction research and property investment information.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials and authentication information
  • Payment and billing information
  • Property search preferences and saved searches
  • Communication preferences

Usage Information

We automatically collect certain information about your device and usage of our services:

  • IP address and geolocation data
  • Browser type and version
  • Operating system and device information
  • Website usage patterns and navigation data
  • Search queries and interaction data

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our research services
  • Processing transactions and managing your account
  • Sending you relevant property alerts and notifications
  • Improving our website functionality and user experience
  • Analyzing usage patterns to enhance our services
  • Communicating with you about updates, promotions, and news
  • Complying with legal obligations and protecting our rights
  • Preventing fraud and ensuring platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party companies that assist in operating our business
  • Legal Compliance: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes
  • Safety: To protect the safety and security of our users and services

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure and data storage
  • Regular security audits and monitoring
  • Access controls and authentication protocols
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website performance and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. SMS Messaging and Communications

At TAX AUCTIONS RESEARCH LLC, we may use SMS (text) messaging to facilitate direct, one-on-one communication with our clients, business contacts, and individuals with whom we have an established relationship. This section outlines our practices regarding SMS communications.

Consent to SMS Messaging

We obtain consent for SMS messaging primarily through verbal confirmation. When communicating with you, we may ask for your consent to send you information or respond to your inquiries via SMS. By providing your verbal consent, you agree to receive text messages from TAX AUCTIONS RESEARCH LLC at the mobile number you provide. Standard message and data rates may apply. Message frequency will vary depending on the nature of our conversation and your inquiries, but will generally be low volume and non-recurring.

Information We Collect via SMS

When you engage in SMS communication with us, we may collect your mobile phone number and the content of your messages.

How We Use Your SMS Information

The phone number and message content collected via SMS are used solely for the purpose of facilitating direct, one-on-one communication, responding to your specific inquiries, confirming appointments, providing requested information, and for essential communications related to our business operations as they pertain to you individually.

No Sharing of SMS Data for Marketing

We are committed to protecting your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Your SMS data, including text messaging opt-in data and consent, will NOT be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Your SMS data is used strictly by TAX AUCTIONS RESEARCH LLC to fulfill our communication obligations and provide requested services. We may share information with service providers who assist us in operating our SMS communication services (e.g., our messaging platform provider), but only to the extent necessary to provide these services and under strict confidentiality agreements.

Opting Out of SMS Messages

If you wish to stop receiving SMS messages from us, you can opt-out at any time by simply replying STOP to any message you receive from our number. You may also reply HELP for assistance. Once you send a STOP message, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us, unless you explicitly opt back in.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the privacy and security of your mobile phone number and SMS message content from unauthorized access, use, or disclosure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information, including your SMS data, subject to legal requirements. To exercise these rights or for any privacy-related questions regarding SMS, please contact us using the information provided in the 'Contact Us' section of this Privacy Policy.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites or services. We recommend reviewing the privacy policies of any third-party services you interact with.

Third-party services we may use include analytics providers, payment processors, and customer support platforms, each governed by their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tax Auctions Research

Email: [email protected]

Phone: (786) 373-2223

Address: 175 E Nasa Blvd Ste 203, Melbourne FL 32901

We will respond to your inquiries within 10 business days and work to resolve any concerns you may have.

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